The Thinking Minority

Now this is the guy you want answering your support calls at 1:30 AM. He really came through and is a true friend.

---

Thank you for contacting Dell Hardware Warranty Support. It was a pleasure working with you to resolve the issue you had with your system.

The following information relates to your recent call.

Case #144480698
Dispatch Reference #078052832

If you need a status update on this service, please go to http://support.dell.com,

1. Log in
2. Click "My Order Status"
3. Click "My Support" and select "Service Call Status"
4. Enter your Dispatch Reference # or Service Tag # to obtain a current status.
5. Alternatively, you may call us at 1-800-822-8965, Option 3 for Technical Support, and Option 1 to obtain a current status.

If you need further assistance with case #144480698, you may contact Dell via chat, email or telephone.

If you choose to use email, please reply to this email, and include the following information:

1. Preferred method of contact (phone or e-mail)
2. Best time to reach you
3. Include phone number if phone is preferred method of contact

If you choose to telephone Dell, call 1-800-822-8965, Option 1, enter the extension 7240444 when prompted, and provide the agent your Case #.

For all new issues, please email Dell Hardware Warranty Support from the following web page http://support.dell.com or by calling 1-800-822-8965.

Respectfully,

Jesus
Rep ID 0176306

Customer Experience: How am I doing? I am constantly striving to improve my service. If there is anything I can do to help improve your experience, please don't hesitate to let me know by contacting my manager via email using the instructions above.